TERMS AND CONDITIONS

1. Introduction

These Terms and Conditions (“Agreement”) govern all projects and services provided by Kisanii® Enterprises, LLC, doing business as Kisanii® Branding Services (“Provider”), to any individual, business, or organization (“Client”). By engaging with Kisanii® Enterprises, the Client agrees to these terms in full.

2. Scope of Work

  • All services will be outlined in a written Scope of Service or Proposal.

  • Services requested outside the agreed scope may be subject to additional fees.

  • A written change order will be required for any additions or major adjustments to the original project scope.

3. Payments & Invoicing

  • A non-refundable deposit is required before work begins. The amount will be stated in the project agreement.

  • Remaining payments are due according to the agreed-upon schedule.

  • Late payments may be subject to a 5% monthly late fee on the outstanding balance.

  • Final deliverables will be released only after full payment is received.

4. Revisions

  • Each deliverable includes up to two (2) rounds of revisions unless otherwise specified.

  • Additional revisions or design requests may be billed at $75/hour.

  • All revision requests must be submitted in writing.

5. Timelines & Delays

  • Estimated project timelines will be shared at the start of the engagement.

  • Delays caused by the Client (e.g., missed feedback deadlines, delayed content submissions) may affect the final delivery date.

  • Kisanii® Branding Services is not liable for delays due to force majeure or circumstances outside of our control.

6. Deliverables & Ownership

  • Upon full payment, the Client owns the rights to final approved designs, website files, and branding assets.

  • Kisanii® Branding Services retains the right to display work in its portfolio, social media, and promotional materials.

  • Raw files (e.g., PSD, AI, or working files) are not included unless specifically stated in the agreement.

7. Hosting & Maintenance

  • Website hosting is billed annually and includes basic support.

  • Maintenance and ongoing site updates are not included unless a separate plan is agreed upon.

  • Clients are responsible for maintaining third-party accounts unless otherwise arranged.

8. Cancellations & Refunds

  • Deposits are non-refundable.

  • If the Client cancels the project after work has begun, work completed to date will be invoiced.

  • Kisanii® Branding Services reserves the right to pause or cancel a project if the Client is unresponsive for 30 days or more.

9. Communication

  • Communication will take place via email, video meetings, or approved platforms.

  • Timely feedback is essential for project success.

  • Kisanii® Branding Services operates Monday through Friday, 10 AM – 6 PM EST.

10. Confidentiality

  • All Client information, business materials, and designs will remain confidential.

  • Neither party may disclose project details or proprietary information to third parties without written consent.

11. Legal & Liability

  • Kisanii® Branding Services is not responsible for legal issues resulting from the misuse of provided materials.

  • The Client is responsible for ensuring all content complies with copyright, privacy, and advertising laws.

  • Total liability for any claim shall not exceed the amount paid for services rendered.

12. Agreement

By engaging in services or submitting payment to Kisanii® Enterprises / DBA Kisanii® Branding Services, the Client confirms acceptance of these Terms and Conditions. These terms may be updated periodically, and any changes will be communicated in writing.